Support

Support Inquiries

To get in touch with the Melnik Resources support team, please use our online support inquiry form.  A Melnik Resources representative will get in touch with you as soon as possible!

Our Warranty

Melnik Resources Ltd. warrants the products sold by it to be free from defects in material and workmanship for the following periods:

(i) Structural Frame Ten (10) years
(ii) All moving user adjustable components Two (2) years
(iii) All electrical components One (1) Year

All warranties are calculated from the date of purchase evidenced by proof of purchase which is satisfactory to Melnik Resources Ltd. The foregoing warranties extend only to original purchasers who acquire the product from Melnik Resources Ltd. directly or from a seller of the products authorized by Melnik Resources Ltd.

Melnik Resources Ltd. will repair or replace, at its sole option, any defective product or component thereof provided the product has been properly assembled, installed and maintained and has been used only in accordance with all operating instructions relating to the product. No warranty is provided in the case of product damaged due to accident, abuse or use for other than intended purpose. Any attempt by personnel not authorized by Melnik Resources Ltd. to repair or modify the product or any part or parts thereof will render all warranties extended by Melnik Resources Ltd. null and void.

In the event of a warranty claim, the product must be returned to the Mount Brydges, Ontario facility of Melnik Resources at the expense of the customer. Prior to returning such product, the customer must obtain from Melnik Resources Ltd. an authorization number. Once repair to or replacement of the product is complete, the customer shall be responsible to for arranging shipment of the product back to the customer FOB the loading dock of Melnik Resources Ltd. Performance of repair or replacement does not renew or extend the warranty period.

CWB Certified since 2002

Normal wear and tear, fading and natural variations in the colour or grain of any of the component parts of the product are not considered defects. In the case of products where paints, vinyls and similar products are used, Melnik Resources Ltd. does not warrant an absolute colour match in the event of any warranty work.

The responsibility of Melnik Resources Ltd. is limited exclusively to the foregoing and in no event  is Melnik Resources Ltd. to be held responsible for loss of time, inconvenience or commercial loss or incidental, circumstantial, or consequential damage or loss arising out of or in connection with the use or other dealing with the products.

To the extent allowed by law, Melnik Resources Ltd. hereby expressly excludes any warranty other than as set out herein including, but not limited to, any warrant of merchantability or fitness for a particular purpose.

The foregoing warranty extends only to original purchasers who acquire the product from a properly authorized reseller.